Effective Date: 25/08/2025
Last Updated: 25/08/2025
These Terms & Conditions (“Terms”) govern your access to and use of WMPay’s website, mobile application, and services (“Services”). By registering with or using WMPay, you agree to these Terms. If you do not agree, please do not use our Services.
1. Eligibility
- You must be at least 18 years old to use WMPay.
- You must provide accurate and complete information during registration.
- You agree to comply with all applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
2. Account Registration
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately of any unauthorized access or breach of your account.
- WMPay may suspend or terminate accounts suspected of fraudulent or unlawful activity.
3. Services
- WMPay enables users to send and receive money across borders.
- Transaction limits, fees, and exchange rates are displayed before confirmation.
- WMPay does not guarantee real-time transfers; delays may occur due to banking networks, compliance checks, or technical issues.
4. Fees & Charges
- Fees are disclosed before you complete a transaction.
- By confirming a transaction, you agree to the applicable fees.
- Additional charges may be applied by third-party banks or payment processors.
5. Compliance (KYC/AML)
- WMPay is legally required to collect and verify customer information (Know Your Customer).
- You may be asked to provide government-issued ID, proof of address, or additional documents.
- Transactions may be delayed, suspended, or reported to authorities if they raise compliance concerns.
6. Prohibited Activities
You agree not to use WMPay for:
- Money laundering, fraud, or illegal activities
- Financing terrorism or unlawful organizations
- Sending funds related to gambling, drugs, weapons, or other prohibited industries
7. Liability & Disclaimers
- WMPay is not liable for delays, failures, or losses caused by third-party banks, payment processors, or external networks.
- We do not guarantee exchange rate stability. Rates may change between transaction initiation and completion.
- To the maximum extent permitted by law, WMPay is not responsible for indirect, incidental, or consequential damages.
8. Intellectual Property
- All content, branding, and software related to WMPay are owned by the company.
- You may not copy, modify, or distribute WMPay’s intellectual property without prior written consent.
9. Termination
- You may close your account at any time.
- WMPay may suspend or terminate your access if you violate these Terms or engage in suspicious activity.
10. Governing Law & Dispute Resolution
- These Terms are governed by the laws of [Insert Jurisdiction].
- Any disputes shall first be attempted to be resolved amicably.
- If unresolved, disputes will be subject to arbitration or the courts of [Insert Location].
11. Changes to Terms
WMPay may update these Terms from time to time. Updates will be effective when posted on our website/app with the “Last Updated” date.
12. Contact Us
For questions or concerns regarding these Terms, please contact us:
📧 Email: info@wmpay.co.uk
📍 Address: 722 Manchester Road, Bradford, BD57QS