Effective Date: 25/08/2025
Last Updated: 25/08/2025
WMPay (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
By using WMPay, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Data
Name, date of birth, nationality, phone number, email address, residential address, government-issued ID, and other verification documents (for KYC/AML compliance). - Financial & Transactional Data
Bank account details, card information, wallet addresses, transaction history, remittance amounts, and beneficiary details. - Technical Data
Device information, IP address, browser type, operating system, mobile identifiers, and cookies. - Usage Data
Interactions with the app/website, login activity, and preferences.
2. How We Use Your Information
We use your information to:
- Process payments, remittances, and transactions
- Verify identity and comply with anti-money laundering (AML) and counter-terrorism financing (CTF) laws
- Prevent fraud, unauthorized access, and illegal activity
- Provide customer support and resolve disputes
- Improve our services, user experience, and app performance
- Communicate updates, offers, and security alerts
- Comply with regulatory and legal requirements
3. Sharing of Information
We may share your data in the following circumstances:
- With Service Providers: To facilitate payments, compliance checks, and IT services
- With Regulatory & Legal Authorities: Where required by law or regulation
- With Business Partners: When collaborating with banks, payment processors, or exchange networks
- During Corporate Transactions: Such as mergers, acquisitions, or restructuring
- With Consent: If you provide explicit permission
We will never sell your personal data to third parties.
4. Data Security
We implement strong technical, administrative, and physical safeguards to protect your information. This includes encryption, secure servers, firewalls, and strict access controls. However, no system is fully secure, and we cannot guarantee absolute protection against cyber threats.
5. Cookies & Tracking
We use cookies and tracking technologies to:
- Improve website functionality
- Personalize content and ads
- Analyze traffic and performance
You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge complaints with a data protection authority
To exercise these rights, contact us at [Insert Contact Email].
7. Data Retention
We retain your information only as long as necessary to provide our services, meet legal requirements (e.g., financial record-keeping), and resolve disputes.
8. International Data Transfers
As WMPay operates globally, your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through legal agreements and safeguards.
9. Children’s Privacy
WMPay is not intended for users under 18 years of age. We do not knowingly collect information from minors. If discovered, such data will be deleted.
10. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Revised” date.
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us:
📧 Email: info@wmpay.co.uk
📍 Address: 722 Manchester Road, Bradford, BD57QS